Prepare client-supplied files or documents for scanning.
Analyses documents in order to ensure the appropriate scanner settings are used.
Ability to perform basic function on a computer, including Inputting appropriate settings onto scanner ...
Handle all customer inquiries either phone, email or face to face
Ensure systems uptime via network and application monitoring and troubleshooting
Troubleshoot, find root cause and resolve technical problems faced by customer
Responsible to provide 2nd & 3rd Tier deskside remote support for PC/Network/Server hardware, software, other peripherals and all data/voice connectivity for Company environments.
Provide field services on-site through the installation and configuration of n...
Responsible to provide remote/onsite support for PC/Network/Server/Firewall hardware, software, other peripherals and all data/voice connectivity for JenJobs environments.
Provide field services on-site through the installation and configuration of new or ex...
Provide on-site or remote assistance to existing maintenance customers according to their support plan.
Work in team and assist senior technical specialist on project rollouts.
Handling customer support.
Responsible for installation, configuration as well as to perform troubleshooting and provide maintenance and support for EDC POS Terminal; To provide hands-on technical support and various type of POS terminal training to clients; Responsible to undertake ...
Provide support in administration and reporting all Information Security functions and ensure awareness of compliance on regulatory requirements, internal policies and procedures.
To diligently manage the audit review process.
To perform ...
Good knowledge of NAS and different NetApp filers and their end-to-end installation, configuration, provisioning and decommissioning.
Completing daily provisioning requests within tight SLAs.
Knowledge and proven experience of working with v...
1) Responsible for attending on site field support services for ASTRO related products.
2) May require climbing structures for accessing inaccessible areas.
3) Ability to resolve customer problem within 24hrs.
4) Assist on all assign...
